FAQ

General Questions

1. What services do you offer?
   We provide landscape design, installation, maintenance, irrigation, hardscaping, and seasonal cleanups.
2. Do you offer free consultations?
   Yes, we offer an initial consultation to discuss your project and provide an estimate.

Design and Planning

3. Can you help me design my landscape?
   Absolutely! Our team specializes in creating custom landscape designs tailored to your preferences and property.
4. How long does the design process take?
   Depending on the size and complexity of the project, it typically takes 1-3 weeks. Larger projects will be adjusted accordingly.

Installation and Materials

5. Do you use sustainable or native plants?
   Yes, we prioritize sustainable practices and can recommend native plants suited to your area.
6. What types of hardscaping do you provide?
   We offer patios, walkways, retaining walls, fire pits, outdoor kitchens, and more.

Maintenance and Upkeep

7. Do you provide ongoing maintenance?
   Yes, we offer regular maintenance plans, including lawn care, pruning, fertilization, and irrigation system checks.
8. How often should I have my landscaping maintained?
   Maintenance frequency depends on your specific needs, but most clients opt for weekly or bi-weekly service.

Pricing and Payments

9. How much does landscaping cost?
   Costs vary based on project size and complexity. We provide detailed estimates after the consultation.
10. What payment methods do you accept?
    We accept cash, checks, and most major credit cards. Payment plans are also available for larger projects.

Irrigation and Water Management

11. Do you install irrigation systems?
    Yes, we design and install efficient irrigation systems to keep your landscape healthy.
12. Can you help reduce water usage?
    Yes, we specialize in water-efficient designs and can install drip irrigation or drought-tolerant plants.

Seasonal Services

13. Do you offer snow removal or fall cleanup?
    Yes, we provide seasonal services like leaf cleanup, snow removal, and preparing your garden for winter.
14. When should I schedule my spring landscaping services?
    It's best to schedule early in the year to ensure availability during peak season.

Custom Projects and Special Requests

15. Can you build custom outdoor features?
    Yes, we can design and construct custom features like pergolas, water features, and lighting.
16. Do you handle large commercial projects?
    Yes, we have the experience and resources to manage both residential and commercial landscaping projects.

Policies and Guarantees

17. Do you offer any warranties on your work?
    We stand by our work and provide warranties on materials and installation. Details depend on the project.
18. What happens if plants die after installation?
    We offer a plant guarantee for a specified period. Ask about our replacement policy during your consultation.

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